In these situations we don't carry out any KYC checks on our aspect. However, they could be carried out by our partners;
In case you’re the target of theft therefore you suspect that stolen cash happen to be transferred to some ChangeNOW deposit deal with, you should open up a help ticket and provide us with the subsequent data:
ChangeNOW strives to shield our purchasers from any sort of scams and fraudulent functions in the copyright entire world and complies to all policies and restrictions current for the time being, and among the list of ways that permits us to take action could be the KYC/AML treatment.
Additionally, your entire exchange heritage is stored with your Professional account – enroll and keep track of you transactions with ease.
The easiest way to prevent it's to split your cash: please make sure you did it before arranging a transaction.
The process may be tracked about the exchange web page when you create it. Your exchange record is demonstrated on the exact same webpage, so we recommend to bookmark it.
Just in case a shopper submits a false set of documents, the KYC/AML treatment is taken into account failed as well as the deposited funds are then refunded for the address (or addresses) the deposit was produced from, subtracting the network costs, within just 24 several hours.
Over the vintage movement, Every transaction may have its personal unique exchange fee as a result of amount fluctuations, current market circumstances, and network service fees. The rate may possibly improve at any second; Due to this fact, you could possibly acquire kind of than you considered you'll.
This technique has established to become quite handy from dollars launderers and scammers, Because the KYC approach enables us to tell an truthful consumer besides a scammer very quickly and with none difficulty.
There are plenty of ways it is possible to reap the benefits of our methods. One example is, it is possible to mechanically convert the payments you get into your target forex with none handbook operations. More use conditions are outlined on this site previously mentioned.
copyright updates. We might update the shopper and disable some coins. The moment we convert them again on, you'll get your resources straight away;
There's changenow copyright no Restrict to the amount you deliver – the process will course of action the precise volume of resources that was sent towards the deposit tackle and pay out it out to you personally from the concentrate on forex.
Important! Prior to deciding to move forward, make sure you ensure the URL inside your browser’s handle bar is exactly ! Phishing websites usually try and impersonate popular exchange platforms by copying their layout and working with an analogous Website handle.
If these techniques usually do not help, be sure to Call our guidance at: [email shielded] or use this website link. We will get back again to you personally right away.